Privacy Policy

PROCESSED DATA AND PURPOSES

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DATA PROVIDED DIRECTLY BY THE USER

Personal data provided optionally, explicitly, and voluntarily by the user is used to process any requests made (for example, when requesting information or clarification by calling the phone numbers listed on the site or writing to the email addresses provided).

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NAVIGATION DATA

The IT systems and software procedures involved in operating this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), and other parameters related to the user's operating system and IT environment.

The data thus collected may be used to ascertain responsibility in the event of potential cybercrimes committed against the website.

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COOKIES

Regarding cookies, please refer to the specific Cookie Policy prepared also in accordance with the guidelines provided by the Personal Data Protection Authority through the resolution of May 8, 2014.

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NATURE OF DATA PROVISION

Except for navigation data, which is necessary to execute IT and telematics protocols, the provision of personal data by users is free and optional. However, failure to provide such data will make it impossible to fulfill the requests submitted or intended to be submitted by the user.

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PROCESSING METHODS

Data processing is carried out using computer tools. Data is stored in electronic archives adopting the minimum security measures required by law. Data will be retained strictly for the time necessary to handle the data subject's requests and, in any case, for a maximum period of 48 months.

Data collected from users is stored within the European Economic Area ("EEA"), but may be transferred to and processed in a country outside the EEA. Any transfer of personal data will be conducted in compliance with applicable laws.

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COMMUNICATION AND DISCLOSURE

The collected data will not be disclosed or communicated to third parties without the explicit consent of the data subject, except for requests by competent authorities in accordance with the law.

Sussurro degli Animali does not transfer, sell, or trade users' personal data with third parties for marketing purposes. Data forwarded to third parties is used solely to provide our services to the user.

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RIGHTS OF THE DATA SUBJECT

The data subject may exercise their rights at any time by contacting the Data Controller via email at info@sussurrodeglianimali.com:

1. Right of access: The data subject has the right to obtain confirmation as to whether or not personal data concerning them exists, even if not yet registered, and its communication in an intelligible form.

2. Right to data portability: Whenever Sussurro degli Animali processes the user's personal data by automated means based on consent or a contract, the user has the right to receive a copy of the data transferred to the user or to another party in a structured, commonly used, and machine-readable format. This only includes personal data provided to us by the user.

3. Right to rectification: The data subject has the right to request the rectification of inaccurate personal data, including the right to have incomplete personal data completed.

4. Right to erasure: The user has the right to request the deletion of any personal data processed by Sussurro degli Animali at any time.

5. Right to object based on legitimate interest: The user has the right to object to the processing of personal data based on the legitimate interest of Sussurro degli Animali. The latter will not continue to process the personal data unless it can demonstrate compelling legitimate grounds for the processing that override the interests and rights of the user, or for legal reasons.

6. Right to restriction of processing: The user has the right to request that Sussurro degli Animali restrict the processing of personal data in the following circumstances:

   • If the user objects to processing based on a legitimate interest, Sussurro degli Animali will restrict all processing of such data pending verification of the legitimate interest;

   • If the user claims that personal data is inaccurate, Sussurro degli Animali must restrict processing pending verification of its accuracy;

   • If the processing is unlawful, the user may oppose the erasure of personal data and request restriction of its use instead;

   • If Sussurro degli Animali no longer needs the personal data but it is required by the user to establish, exercise, or defend legal claims.

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DATA CONTROLLER

The Data Controller is Sussurro degli Animali.

Sussurro degli Animali does not transfer, sell, or trade users' personal data with third parties for marketing purposes. Data forwarded to third parties is used solely to provide our services to the user.

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Data Protection Officer (DPO):

Sussurro degli Animali has appointed a Data Protection Officer to ensure users receive the best possible handling of their data accurately and in accordance with applicable regulations. The data subject can contact the Data Protection Officer at info@sussurrodeglianimali.com by specifying "DPO" in the subject line.

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Right to lodge a complaint with a Supervisory Authority:

If the user believes that Sussurro degli Animali is processing their personal data incorrectly, they may contact the controller directly or lodge a complaint with a competent supervisory authority.

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Updates to our Privacy Policy:

Updates to this Privacy Policy may become necessary; users will be informed of any material changes made to this Privacy Policy.